/* Parent-Help Connect — design tokens & components
   Ported from the design handoff (src/app.css). High-fidelity: colours,
   typography, spacing, radii and shadows are final-intent. */

:root {
  --navy: #1D384C;
  --navy-2: #2A4D68;
  --navy-3: #3c6484;
  --orange: #FC8B04;
  --orange-d: #d97500;
  --peach: #FED8AB;
  --peach-2: #FFF1E0;
  --cream: #FDF9F6;
  --paper: #ffffff;
  --ink: #323232;
  --ink-2: #5B5B5B;
  --ink-3: #8a8a8a;
  --line: #E6E1DB;
  --line-2: #F0ECE7;
  --teal: #149099;
  --good: #2e8540;
  --good-bg: #e5f3e8;
  --warn: #b86a00;
  --warn-bg: #fff1dc;
  --bad: #c0392b;
  --bad-bg: #fbe6e3;
  --info: #2A4D68;
  --info-bg: #e6eef5;
  --sans: 'Helvetica Neue', Helvetica, Arial, sans-serif;
  --serif: 'Libre Caslon Text', Georgia, serif;
  --mono: 'IBM Plex Mono', ui-monospace, monospace;
}
* { box-sizing: border-box; }
html, body, #root { height: 100%; margin: 0; }
body { font-family: var(--sans); color: var(--ink); background: var(--cream); font-size: 14px; -webkit-font-smoothing: antialiased; }
button, input, select, textarea { font: inherit; color: inherit; }
a { color: var(--navy-2); }
h1, h2, h3, h4 { margin: 0; text-wrap: pretty; }
p { text-wrap: pretty; }

/* ---------- buttons & inputs ---------- */
.btn { display: inline-flex; align-items: center; gap: 6px; height: 34px; padding: 0 14px; border-radius: 6px; border: 1px solid var(--line); background: var(--paper); cursor: pointer; font-weight: 500; font-size: 13px; white-space: nowrap; transition: background .12s, border-color .12s; }
.btn:hover { background: var(--line-2); }
.btn.primary { background: var(--orange); border-color: var(--orange); color: #fff; }
.btn.primary:hover { background: var(--orange-d); border-color: var(--orange-d); }
.btn.navy { background: var(--navy); border-color: var(--navy); color: #fff; }
.btn.navy:hover { background: var(--navy-2); }
.btn.ghost { border-color: transparent; background: transparent; }
.btn.ghost:hover { background: var(--line-2); }
.btn.danger { color: var(--bad); }
.btn.good { background: var(--good); border-color: var(--good); color: #fff; }
.btn.sm { height: 28px; padding: 0 10px; font-size: 12px; }
.btn:disabled { opacity: .45; cursor: not-allowed; }

.field { display: flex; flex-direction: column; gap: 5px; }
.field > label { font-size: 12px; font-weight: 600; color: var(--ink-2); }
.field .hint { font-size: 11.5px; color: var(--ink-3); }
.inp, .sel, .txt { height: 36px; border: 1px solid #d9d3cc; border-radius: 6px; padding: 0 10px; background: #fff; outline: none; width: 100%; }
.txt { height: auto; min-height: 90px; padding: 8px 10px; resize: vertical; line-height: 1.45; }
.inp:focus, .sel:focus, .txt:focus { border-color: var(--navy-2); box-shadow: 0 0 0 3px rgba(42,77,104,.14); }
.inp[readonly] { background: var(--line-2); font-family: var(--mono); }

.chips { display: flex; flex-wrap: wrap; gap: 6px; }
.chip { height: 30px; padding: 0 12px; border-radius: 15px; border: 1px solid #d9d3cc; background: #fff; cursor: pointer; font-size: 12.5px; }
.chip.on { background: var(--navy); color: #fff; border-color: var(--navy); }

/* ---------- pills ---------- */
.pill { display: inline-flex; align-items: center; height: 22px; padding: 0 8px; border-radius: 11px; font-size: 11.5px; font-weight: 600; white-space: nowrap; }
.pill.neutral { background: var(--line-2); color: var(--ink-2); }
.pill.good { background: var(--good-bg); color: var(--good); }
.pill.warn { background: var(--warn-bg); color: var(--warn); }
.pill.bad { background: var(--bad-bg); color: var(--bad); }
.pill.info { background: var(--info-bg); color: var(--info); }
.pill.muted { background: #f3f3f3; color: var(--ink-3); }
.pill.orange { background: var(--peach-2); color: var(--orange-d); }

.status-letter { width: 34px; height: 34px; border-radius: 6px; display: grid; place-items: center; font-weight: 700; font-size: 20px; color: #fff; font-family: var(--sans); flex: none; }
.status-letter.A { background: var(--good); }
.status-letter.C { background: #7a7a7a; }
.status-letter.D { background: #b8860b; }
.status-letter.sm { width: 22px; height: 22px; font-size: 12px; border-radius: 4px; }

/* ---------- panels & tables ---------- */
.panel { background: var(--paper); border: 1px solid var(--line); border-radius: 8px; }
.panel-h { display: flex; align-items: center; gap: 10px; padding: 12px 16px; border-bottom: 1px solid var(--line); }
.panel-h h3 { font-size: 14px; font-weight: 700; color: var(--navy); }
.panel-h .count { font-size: 12px; color: var(--ink-3); font-weight: 500; }
.panel-h .sp { flex: 1; }
.panel-b { padding: 16px; }
.empty { padding: 28px 16px; text-align: center; color: var(--ink-3); font-size: 13px; }

.tbl { width: 100%; border-collapse: collapse; }
.tbl th { text-align: left; font-size: 11px; text-transform: uppercase; letter-spacing: .04em; color: var(--ink-3); font-weight: 600; padding: 9px 12px; border-bottom: 1px solid var(--line); background: #fcfbf9; white-space: nowrap; }
.tbl td { padding: 10px 12px; border-bottom: 1px solid var(--line-2); vertical-align: middle; font-size: 13px; }
.tbl tr:last-child td { border-bottom: none; }
.tbl tr.click { cursor: pointer; }
.tbl tr.click:hover td { background: var(--peach-2); }
.tbl td.num, .tbl th.num { text-align: right; font-variant-numeric: tabular-nums; }
.mono { font-family: var(--mono); font-size: 12px; letter-spacing: .02em; }
.link { color: var(--navy-2); font-weight: 600; cursor: pointer; text-decoration: none; }
.link:hover { text-decoration: underline; }
.muted { color: var(--ink-3); }
.sub { font-size: 12px; color: var(--ink-3); }

/* ---------- toast & modal ---------- */
.toast { position: fixed; bottom: 22px; left: 50%; transform: translateX(-50%); background: var(--navy); color: #fff; padding: 11px 18px; border-radius: 8px; font-size: 13px; box-shadow: 0 10px 30px rgba(0,0,0,.18); z-index: 200; animation: toastIn .25s ease; max-width: min(90vw, 620px); text-align: center; }
@keyframes toastIn { from { opacity: 0; transform: translate(-50%, 8px); } }
.scrim { position: fixed; inset: 0; background: rgba(29,56,76,.42); z-index: 100; display: grid; place-items: center; padding: 24px; animation: fade .15s; }
@keyframes fade { from { opacity: 0; } }
.modal { background: #fff; border-radius: 10px; width: min(720px, 100%); max-height: calc(100vh - 48px); display: flex; flex-direction: column; box-shadow: 0 24px 60px rgba(0,0,0,.25); }
.modal.wide { width: min(940px, 100%); }
.modal-h { padding: 16px 20px; border-bottom: 1px solid var(--line); display: flex; align-items: center; gap: 10px; }
.modal-h h2 { font-size: 17px; color: var(--navy); }
.modal-b { padding: 20px; overflow: auto; }
.modal-f { padding: 12px 20px; border-top: 1px solid var(--line); display: flex; gap: 8px; justify-content: flex-end; align-items: center; background: #fcfbf9; border-radius: 0 0 10px 10px; flex-wrap: wrap; }
.grid2 { display: grid; grid-template-columns: 1fr 1fr; gap: 14px; }
.grid3 { display: grid; grid-template-columns: 1fr 1fr 1fr; gap: 14px; }
.section-t { font-size: 11px; text-transform: uppercase; letter-spacing: .08em; color: var(--orange-d); font-weight: 700; margin: 22px 0 10px; }
.section-t:first-child { margin-top: 0; }

/* ---------- app shell ---------- */
.app { display: grid; grid-template-rows: 56px 1fr; height: 100%; }
.topbar { background: var(--navy); color: #fff; display: flex; align-items: center; gap: 16px; padding: 0 18px; }
.topbar .brand { display: flex; align-items: center; gap: 10px; cursor: pointer; background: none; border: none; color: inherit; padding: 0; }
.topbar .brand img { width: 32px; height: 32px; background: #fff; border-radius: 50%; padding: 2px; }
.topbar .brand b { font-family: var(--serif); font-size: 17px; font-weight: 400; }
.topbar .brand span { color: var(--peach); font-size: 11px; letter-spacing: .1em; text-transform: uppercase; display: block; margin-top: 1px; }
.topnav { display: flex; gap: 2px; margin-left: 12px; height: 100%; }
.topnav button { background: none; border: none; color: rgba(255,255,255,.72); padding: 0 12px; height: 100%; cursor: pointer; font-size: 13px; border-bottom: 3px solid transparent; }
.topnav button:hover { color: #fff; }
.topnav button.on { color: #fff; border-bottom-color: var(--orange); font-weight: 600; }
.topbar .sp { flex: 1; }
.search { position: relative; }
.search input { width: 260px; height: 34px; border-radius: 6px; border: none; padding: 0 12px; background: rgba(255,255,255,.12); color: #fff; outline: none; }
.search input::placeholder { color: rgba(255,255,255,.6); }
.search input:focus { background: #fff; color: var(--ink); }
.search-res { position: absolute; top: 40px; right: 0; width: 360px; background: #fff; color: var(--ink); border-radius: 8px; box-shadow: 0 14px 40px rgba(0,0,0,.2); z-index: 50; overflow: hidden; }
.search-res .r { padding: 10px 14px; display: flex; align-items: center; gap: 10px; cursor: pointer; border-bottom: 1px solid var(--line-2); }
.search-res .r:hover { background: var(--peach-2); }
.userbtn { display: flex; align-items: center; gap: 10px; cursor: pointer; padding: 4px 8px; border-radius: 6px; position: relative; background: none; border: none; color: inherit; text-align: left; }
.userbtn:hover { background: rgba(255,255,255,.08); }
.avatar { width: 30px; height: 30px; border-radius: 50%; background: var(--orange); color: #fff; font-weight: 700; font-size: 12px; display: grid; place-items: center; flex: none; }
.avatar.navy { background: var(--navy-2); }
.userbtn .nm { font-size: 13px; font-weight: 600; line-height: 1.1; }
.userbtn .rl { font-size: 11px; color: var(--peach); }
.menu { position: absolute; top: 46px; right: 0; background: #fff; color: var(--ink); border-radius: 8px; box-shadow: 0 14px 40px rgba(0,0,0,.2); width: 240px; z-index: 60; padding: 6px; }
.menu button { display: block; width: 100%; text-align: left; background: none; border: none; padding: 9px 10px; border-radius: 5px; cursor: pointer; font-size: 13px; }
.menu button:hover { background: var(--line-2); }
.menu .sep { height: 1px; background: var(--line); margin: 6px 4px; }

.main { overflow: auto; }
.page { padding: 22px 26px 60px; max-width: 1480px; margin: 0 auto; }
.page-h { display: flex; align-items: flex-end; gap: 16px; margin-bottom: 18px; flex-wrap: wrap; }
.page-h h1 { font-family: var(--serif); font-weight: 400; font-size: 26px; color: var(--navy); }
.page-h .eyebrow { font-size: 11px; text-transform: uppercase; letter-spacing: .1em; color: var(--orange-d); font-weight: 700; margin-bottom: 4px; }
.page-h .sp { flex: 1; }
.page-h .acts { display: flex; gap: 8px; flex-wrap: wrap; }

.tray-grid { display: grid; grid-template-columns: repeat(12, 1fr); gap: 16px; }
.span-12 { grid-column: span 12; } .span-8 { grid-column: span 8; } .span-7 { grid-column: span 7; } .span-6 { grid-column: span 6; } .span-5 { grid-column: span 5; } .span-4 { grid-column: span 4; }

.stat-row { display: grid; grid-template-columns: repeat(auto-fit, minmax(170px, 1fr)); gap: 12px; margin-bottom: 16px; }
.stat { background: #fff; border: 1px solid var(--line); border-radius: 8px; padding: 12px 14px; cursor: default; text-align: left; font: inherit; }
.stat.click { cursor: pointer; } .stat.click:hover { border-color: var(--orange); }
.stat .k { font-size: 11.5px; color: var(--ink-3); font-weight: 600; }
.stat .v { font-size: 26px; font-weight: 300; color: var(--navy); margin-top: 2px; font-variant-numeric: tabular-nums; }
.stat.hot .v { color: var(--orange-d); font-weight: 500; }

.alert-strip { display: flex; gap: 10px; align-items: flex-start; padding: 10px 14px; border-radius: 6px; font-size: 13px; line-height: 1.4; }
.alert-strip.high { background: var(--bad); color: #fff; }
.alert-strip.medium { background: var(--warn-bg); color: #6b3e00; border: 1px solid #f3cf97; }
.alert-strip .tag { font-weight: 800; font-size: 10.5px; letter-spacing: .08em; text-transform: uppercase; padding-top: 2px; flex: none; }

.notif { display: flex; gap: 12px; padding: 12px 16px; border-bottom: 1px solid var(--line-2); align-items: flex-start; }
.notif:last-child { border-bottom: none; }
.notif .dot { width: 8px; height: 8px; border-radius: 50%; background: var(--orange); margin-top: 6px; flex: none; }
.notif .body { flex: 1; min-width: 0; }
.notif .t { font-weight: 600; font-size: 13px; }
.notif .d { font-size: 12.5px; color: var(--ink-2); margin-top: 2px; }
.notif .acts { display: flex; gap: 6px; margin-top: 8px; }

.offer { border: 1px solid var(--peach); background: #fff; border-radius: 8px; padding: 14px 16px; display: grid; grid-template-columns: 1fr auto; gap: 12px; align-items: center; }
.offer + .offer { margin-top: 10px; }
.offer .kv { display: flex; flex-wrap: wrap; gap: 4px 18px; font-size: 12.5px; color: var(--ink-2); margin-top: 6px; }
.offer .kv b { color: var(--ink); font-weight: 600; }

/* ---------- child record ---------- */
.rec { display: grid; grid-template-columns: 250px 1fr; min-height: 100%; }
.ribbon { background: #fff; border-right: 1px solid var(--line); padding: 14px 0; position: sticky; top: 0; align-self: start; height: calc(100vh - 56px); overflow: auto; }
.ribbon .grp { font-size: 10.5px; text-transform: uppercase; letter-spacing: .1em; color: var(--ink-3); font-weight: 700; padding: 14px 16px 6px; }
.ribbon .grp:first-child { padding-top: 0; }
.ribbon .it { display: flex; align-items: center; gap: 10px; padding: 8px 16px; cursor: pointer; border-left: 3px solid transparent; font-size: 13px; background: none; border-top: none; border-right: none; border-bottom: none; width: 100%; text-align: left; font-family: inherit; color: inherit; }
.ribbon .it:hover { background: var(--line-2); }
.ribbon .it.on { background: var(--peach-2); border-left-color: var(--orange); font-weight: 600; }
.ribbon .it .meta { font-size: 11px; color: var(--ink-3); font-weight: 400; }
.ribbon .it .ct { margin-left: auto; font-size: 11px; color: var(--ink-3); }

.rec-head { background: #fff; border-bottom: 1px solid var(--line); padding: 16px 26px; display: flex; gap: 16px; align-items: center; flex-wrap: wrap; }
.rec-head h1 { font-family: var(--serif); font-weight: 400; font-size: 26px; color: var(--navy); }
.rec-head .facts { display: flex; flex-wrap: wrap; gap: 4px 22px; font-size: 13px; color: var(--ink-2); margin-top: 4px; }
.rec-head .facts b { color: var(--ink); font-weight: 600; }
.rec-head .acts { display: flex; gap: 8px; align-items: center; flex-wrap: wrap; }
.rec-body { padding: 18px 26px 60px; display: flex; flex-direction: column; gap: 16px; }
.dl { display: grid; grid-template-columns: 150px 1fr; gap: 9px 14px; font-size: 13px; }
.dl dt { color: var(--ink-3); }
.dl dd { margin: 0; font-weight: 500; }
.sib-cards { display: grid; grid-template-columns: repeat(auto-fill, minmax(220px, 1fr)); gap: 10px; }
.sib { border: 1px solid var(--line); border-radius: 8px; padding: 12px; display: flex; gap: 10px; align-items: center; cursor: pointer; background: #fff; text-align: left; font: inherit; }
.sib:hover { border-color: var(--orange); background: var(--peach-2); }
.note { padding: 14px 16px; border-bottom: 1px solid var(--line-2); }
.note:last-child { border-bottom: none; }
.note .h { display: flex; gap: 10px; align-items: center; font-size: 12px; color: var(--ink-3); margin-bottom: 6px; flex-wrap: wrap; }
.note .h b { color: var(--ink); }
.note p { margin: 0; font-size: 13.5px; line-height: 1.5; }
.doc { display: flex; align-items: center; gap: 12px; padding: 10px 16px; border-bottom: 1px solid var(--line-2); }
.doc:last-child { border-bottom: none; }
.doc .ic { width: 34px; height: 40px; border-radius: 4px; background: var(--peach-2); color: var(--orange-d); display: grid; place-items: center; font-size: 10px; font-weight: 800; flex: none; border: 1px solid var(--peach); }

.email { border: 1px solid var(--line); border-radius: 8px; overflow: hidden; }
.email .hdr { background: #fcfbf9; padding: 10px 14px; font-size: 12.5px; border-bottom: 1px solid var(--line); display: grid; grid-template-columns: 60px 1fr; gap: 4px; }
.email .hdr span { color: var(--ink-3); }
.email .bd { padding: 16px; font-size: 13px; line-height: 1.55; white-space: pre-wrap; font-family: var(--mono); }

.drop { border: 1.5px dashed #cfc7bd; border-radius: 8px; padding: 14px; text-align: center; color: var(--ink-3); font-size: 12.5px; cursor: pointer; background: #fcfbf9; }
.drop:hover { border-color: var(--orange); color: var(--orange-d); }
.slot { display: flex; align-items: center; gap: 10px; padding: 8px 10px; border: 1px solid var(--line); border-radius: 6px; font-size: 12.5px; }
.slot + .slot { margin-top: 6px; }

.matrix td, .matrix th { text-align: center; }
.matrix td:first-child, .matrix th:first-child { text-align: left; }
.chk { width: 18px; height: 18px; accent-color: var(--orange); cursor: pointer; }

/* ---------- login ---------- */
.login { display: grid; grid-template-columns: 1.05fr 1fr; height: 100%; background: var(--cream); }
.login .art { position: relative; background: var(--navy) center/cover no-repeat; }
.login .art::after { content: ''; position: absolute; inset: 0; background: linear-gradient(180deg, rgba(29,56,76,.15) 30%, rgba(29,56,76,.85)); }
.login .art .cap { position: absolute; left: 44px; right: 44px; bottom: 40px; color: #fff; z-index: 1; }
.login .art .cap q { font-family: var(--serif); font-size: 28px; line-height: 1.3; quotes: none; display: block; max-width: 520px; }
.login .art .cap .by { margin-top: 14px; font-size: 12px; letter-spacing: .12em; text-transform: uppercase; color: var(--peach); }
.login .form { display: flex; flex-direction: column; justify-content: center; padding: 48px clamp(32px, 7vw, 110px); overflow: auto; }
.login .logo { display: flex; align-items: center; gap: 12px; margin-bottom: 38px; }
.login .logo img { width: 52px; height: 52px; }
.login .logo b { font-family: var(--serif); font-size: 22px; color: var(--navy); font-weight: 400; display: block; }
.login .logo span { font-size: 11px; letter-spacing: .14em; text-transform: uppercase; color: var(--orange-d); font-weight: 700; }
.login h1 { font-family: var(--serif); font-weight: 400; font-size: 34px; color: var(--navy); line-height: 1.15; }
.login .lede { color: var(--ink-2); margin: 10px 0 28px; line-height: 1.5; max-width: 440px; }
.role-pick { display: grid; grid-template-columns: 1fr 1fr; gap: 8px; margin-top: 8px; }
.role-pick button { text-align: left; border: 1px solid var(--line); background: #fff; border-radius: 8px; padding: 10px 12px; cursor: pointer; display: flex; gap: 10px; align-items: center; }
.role-pick button:hover { border-color: var(--orange); background: var(--peach-2); }
.role-pick .n { font-size: 13px; font-weight: 600; }
.role-pick .r { font-size: 11.5px; color: var(--ink-3); }
.divider { display: flex; align-items: center; gap: 12px; color: var(--ink-3); font-size: 11.5px; margin: 26px 0 12px; text-transform: uppercase; letter-spacing: .1em; }
.divider::before, .divider::after { content: ''; flex: 1; height: 1px; background: var(--line); }

.tabs { display: flex; gap: 2px; border-bottom: 1px solid var(--line); margin-bottom: 16px; flex-wrap: wrap; }
.tabs button { background: none; border: none; padding: 10px 14px; cursor: pointer; font-size: 13px; color: var(--ink-2); border-bottom: 2px solid transparent; margin-bottom: -1px; }
.tabs button.on { color: var(--navy); border-bottom-color: var(--orange); font-weight: 600; }
.tabs .n { display: inline-grid; place-items: center; min-width: 18px; height: 18px; border-radius: 9px; background: var(--orange); color: #fff; font-size: 10.5px; font-weight: 700; margin-left: 6px; padding: 0 5px; }

.wk { display: grid; grid-template-columns: repeat(7, 1fr); gap: 8px; }
.wk .day { background: #fff; border: 1px solid var(--line); border-radius: 8px; min-height: 150px; display: flex; flex-direction: column; }
.wk .day.today { border-color: var(--orange); box-shadow: inset 0 3px 0 var(--orange); }
.wk .day .dh { padding: 8px 10px; font-size: 12px; font-weight: 700; color: var(--navy); border-bottom: 1px solid var(--line-2); }
.wk .ev { margin: 6px 6px 0; padding: 7px 8px; border-radius: 5px; background: var(--info-bg); font-size: 11.5px; cursor: pointer; line-height: 1.3; text-align: left; border: none; font-family: inherit; color: inherit; }
.wk .ev:hover { outline: 1px solid var(--navy-3); }
.wk .ev b { display: block; font-size: 12px; color: var(--navy); }
.wk .ev.good { background: var(--good-bg); } .wk .ev.warn { background: var(--warn-bg); } .wk .ev.muted { background: #f3f3f3; color: var(--ink-3); }

/* ---------- auth / loading states ---------- */
.boot { display: grid; place-items: center; height: 100%; background: var(--cream); color: var(--ink-3); font-size: 13px; }
.boot .box { text-align: center; display: grid; gap: 10px; justify-items: center; }
.boot img { width: 56px; height: 56px; opacity: .8; }
.spinner { width: 22px; height: 22px; border: 2px solid var(--line); border-top-color: var(--orange); border-radius: 50%; animation: spin .7s linear infinite; }
@keyframes spin { to { transform: rotate(360deg); } }

/* ---------- responsive: the prototype targets desktop; field workers need mobile ---------- */
@media (max-width: 1100px) {
  .span-8, .span-7, .span-6, .span-5, .span-4 { grid-column: span 12; }
  .wk { grid-template-columns: repeat(3, 1fr); }
  .login { grid-template-columns: 1fr; }
  .login .art { display: none; }
}
@media (max-width: 900px) {
  .rec { grid-template-columns: 1fr; }
  .ribbon { position: static; height: auto; border-right: none; border-bottom: 1px solid var(--line); display: grid; grid-template-columns: repeat(auto-fill, minmax(230px, 1fr)); gap: 0 8px; }
  .ribbon .grp { grid-column: 1 / -1; }
  .topnav { overflow-x: auto; }
  .search input { width: 160px; }
}
@media (max-width: 720px) {
  .grid3, .grid2 { grid-template-columns: 1fr; }
  .login .form { padding: 32px 20px; }
  .page { padding: 16px 14px 48px; }
  .rec-head { padding: 14px; }
  .rec-body { padding: 14px 14px 48px; }
  .role-pick { grid-template-columns: 1fr; }
  .wk { grid-template-columns: 1fr; }
  .dl { grid-template-columns: 120px 1fr; }
  .offer { grid-template-columns: 1fr; }
  .topbar { gap: 8px; padding: 0 10px; }
  .topbar .brand span { display: none; }
  .userbtn .nm, .userbtn .rl { display: none; }
  .search input { width: 120px; }
}